Mastercraft Garage Door Service Reviews

Our garage door recently suffered an accidental run in and needed replacement.

Mastercraft garage door service reviews.

Then he spends about five minutes explaining how to install the part and other things with spring tightening so that the part will last. When they got it in place and tried to open the door it was extremely tight. He was very. They dispatched a rep immediately and within 1 hour the broken spring and it s mate were replaced.

I had used this company for something before so called them again. Menards mastercraft doors are the the worst for quality when installing the door the wood at the bottom of the door where the pivot is came apart. During this remodel project i have purchased both bi fold and solid pine doors from home depot with zero problems. Don t expect anything out of them.

I had a crew here to install it. They could have sent me new trim and plugs for around the windows and a kickplate you know the one we paid paid for and i would have been happy. Jordan came within an hour and took the time to explain everything to me. We can highly recommend mastercraft.

In an attempt to remove the hardware they broke as well. I made a call to mastercraft and within 45 minutes technician danielle was at our door to give us a free estimate on the repairs needed. 140 reviews of mastercraft garage door service guy answers the phone and after he knew he couldn t provide me with the part he tells me how to order the part from another party. Quick response very professional and did an outstanding job repairing the garage door.

No high pressure selling but a friendly and honest evaluation. Mastercraft s customer service is bottom of the barrel. They are now on my go to list for garage doors. Mastercraft garage door service has updated their hours and services.

These guys are super and definitely were working in my interest. Was assured it could be repaired. When i got it home and unwrapped it it had damage on the frame and door on the exterior. Mastercraft garage door service was professional courteous and upfront with their service and pricing.

The garage door now works better and more quietly than it ever has. It was clearly visible. Will definitely be using them from now on for all garage door repairs.